7-inch LCD Screen Facial Recognition Terminal Access Control

Return Policy

We proudly stand behind the quality of everything we sell and hope you’re happy with your purchase. All products (except promotional products) are fully warrantied against defects in materials and workmanship with a Limited Lifetime Warranty. All video and audio marketing products from FUNTEK have a One-Year Warranty.

Online purchases can be returned online or at FUNTEK retail stores for 60 days from the time of purchase.

Items purchased online using PayPal, Alipay or WeChat Pay are not eligible for in-store returns and can only be returned online, via the post.

If you’re unsatisfied with a product you purchased from FUNTEK, you can return your item(s) as follows:

• Items purchased online can be returned online or at FUNTEK retail stores within 60 days of purchase.
• Items purchased online using PayPal, Alipay or WeChat Pay are not eligible for in-store returns.
• Please use the pre-paid shipping label included in your shipped package to complete the return.
• Items purchased from a 3rd party or re-seller must be returned to that same provider.
• Returned items must be unused and undamaged.

Warranty

Limited Lifetime Warranty

All of our branded products (except promotional and gift products from our FUNTEK series) are covered by a Limited Lifetime Warranty against manufacturing defects in materials and workmanship for the lifetime of the product.

If your product covered by this warranty fails due to a manufacturing defect we will repair it without charge, or replace it, at our discretion. Only original, unaltered and unmodified items and workmanship are covered. This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and materials over extended time and use. Damage not covered under warranty may be repaired for a reasonable rate and a fee will be charged for return shipping.

One Year Warranty

Video and audio marketing products from FUNTEK are covered by a One-Year Warranty which covers manufacturing defects in materials and workmanship for the first year following purchase.

Warranty Claims

To submit a Warranty claim, your product must be returned, with a Warranty Return Form, to:

FUNTEK Warranty Repair Department
4F Bldg 10, Fuzhong Industrial Zone, Fuyong Town, Bao’an District, Shenzhen 518100 – China

All shipping to the Warranty Repair Department must be pre-paid and insured. Fun Technology Ltd will not be liable for in-bound packages that are lost.

Our policy requires that products accepted for repair be clean. Charges will be assessed if cleaning is necessary or product may be returned to you if it cannot be adequately cleaned.