Warranty Disclaimer

At FUNTEK, we are committed to providing you with products of the highest quality and ensuring your complete satisfaction. To demonstrate our confidence in the durability and reliability of our offerings, we offer a comprehensive warranty that safeguards your investment.

Warranty Duration

For most of our products, we provide a standard 1-year warranty period starting from the date of purchase. This generous timeframe reflects our belief in the long – lasting performance of our goods. However, for certain specialized or high – end items, the warranty duration may vary, and this information will be clearly stated in the product description on our website.

What Our Warranty Covers

Manufacturing Defects

Our warranty fully covers any manufacturing defects that may arise during normal use of the product. This includes issues such as faulty components, improper assembly, or material flaws that affect the functionality or safety of the item. If you discover a manufacturing defect within the warranty period, we will repair or replace the product at no additional cost to you.

Performance Issues

In the unlikely event that your product fails to perform as advertised under normal operating conditions, our warranty has you covered. Whether it’s a decrease in performance, unexpected malfunctions, or inconsistent operation, we will take the necessary steps to restore your product to its optimal working state.

Parts and Labor

During the warranty period, all parts required for repairs and the associated labor costs are included. You won’t have to worry about unexpected expenses when seeking warranty service. Our skilled technicians will use genuine replacement parts to ensure the continued quality and performance of your product.

What Is Not Covered

Normal Wear and Tear

While our products are built to last, normal wear and tear over time is not covered by the warranty. This includes minor scratches, dents, or fading that occur as a result of regular use. However, we do offer maintenance tips and accessories to help you prolong the life of your product.

Misuse or Abuse

If the product is damaged due to misuse, abuse, or improper handling, the warranty will not apply. This includes using the product in a way that exceeds its specified capabilities, exposing it to extreme conditions, or failing to follow the manufacturer’s instructions for use and care.

Unauthorized Repairs

Attempting to repair the product yourself or having it repaired by an unauthorized service provider will void the warranty. Always contact our customer support team for guidance on warranty – related repairs.

How to Claim Your Warranty

Contact Customer Support

If you believe your product is covered by the warranty, the first step is to reach out to our dedicated customer support team. You can contact us through our website’s live chat feature, send us an email at support@fun-tek.com, or call our toll – free number 0086-183-0755-2838. Our friendly and knowledgeable staff will guide you through the warranty claim process.

Provide Proof of Purchase

To initiate a warranty claim, you will need to provide proof of purchase, such as a sales receipt or invoice. This helps us verify the date of purchase and ensure that the product is still within the warranty period.

Return the Product (if necessary)

In some cases, we may require you to return the product to us for inspection and repair. We will provide you with detailed instructions on how to package and ship the item safely. Once we receive the product, our technicians will assess the issue and determine the appropriate course of action.

Our Commitment to You

We understand that a warranty is more than just a legal document; it’s a promise of quality and customer care. At FUNTEK, we are dedicated to resolving any warranty – related issues promptly and efficiently. Our goal is to ensure that you are completely satisfied with your purchase and continue to trust our brand for all your future needs.

If you have any further questions about our warranty policy, please don’t hesitate to contact us. We are here to serve you and provide the best possible experience.