What is your payment policy?
50% down payment and balance due upon shipping. Exceptions may apply.
How do I return the Funtek’s product?
Just call us on +86-183-0755-2838 and let us know the reason you return your item. NOTE: Return shipping may be deducted from the amount of your refund if the reason for your return is not the result of our product error.
Exceptions and exclusions of our return policy
See Exceptions and Exclusions listed below. Damaged Items and Shortage Claims: Any damaged or missing items must be reported within 24 hours of delivery. If damaged upon arrival, you have the right to refuse the order. Call our Customer Service Dept +86-183-0755-2838 to report damages and obtain a return authorization number. Exchange Products: Exchange only…
What is your return policy?
Funtek’s goal is that you are completely satisfied with your purchase. We will allow for the return or replacement of any defective product within 30 days from the date of purchase.If for any reason you are not satisfied, simply return your purchase with your receipt for an exchange or refund within 30 days. After 30…
Do I have to pay VAT / sales tax?
We do not add any additional charges or taxes in China. Possible additional costs to you may include: – bank transfer charges, – PayPal money ‘upload’ charges, – Any import duties that are levied at customs. Please note that if you are re-selling goods from fun-tek.com. Please ensure you are abiding by the tax (and…
How long can you receive my payment?
If you pay via PayPal. We can receive it within several minutes, if you pay via Western Union, Money Gram or Bank Transfer, it may need 1-2 business days.